Frequently Asked Queries
What is SSL Certificates ?
SSL, which stands for Secure Sockets Layer, is a cyber-security protocol that digitally encrypts information sent from a browser to a server. SSL certificates are used to protect sensitive information like credit card numbers, usernames, passwords, email addresses, and more. A website with an SSL certificate is identified using a number of trust indicators, like "https" and the padlock icon in the browser bar, a site seal from a reputable Certificate Authority (CA), and a green bar that wraps around the URL on more premium certificates.
What is Domain Validated ?
A Domain Validated (DV) SSL certificate is a quick and easy way to secure a domain, as the Certificate Authority (CA) issuing the certificate only requires verification that the recipient actually owns the domain they wish to cover. This verification process can typically be completed in a matter of minutes. However, these certificates offer little in the way of SSL recognition, so they are recommended for websites where visitor trust is not of high importance and information like usernames, passwords, or credit card information is not required.
How do I download my certificate files ?
When the certificate is issued, the Certificate Authority (CA) will send an email to the Technical Contact listed on the order. That email will contain the certificate files.
How can I renew my SSL certificate ?
A renewal is basically the same as buying a brand new certificate, "renewal" is simply an industry term that is used by all providers. So, you can go through the exact same purchasing process to renew your certificate. However, if you have access to a "renewal" option when purchasing your SSL certificate, be sure and use that so you get the remaining time rolled over from your expiring certificate to your new renewal certificate.